Light Livestock Equipment

Customer Comments
Hey guys thanks for prompt delivery of my comb and cutter order. It looks as if the folks at Beiyuan are keeping the quality high. I've found it's better to stock up at the end of the season so I'll be ready for those first calls next spring. I'm especially excited about the two new types of combs I've purchased. The 92MB10 will have a place in the comb pouch for those juvenile alpacas that seem to be a bit low on body score. perhaps they were not "tipped" as cria or weren't weaned or provided a creep. Regardless, with the 10 tooth comb, I'll be able to push through with more confidence. I think it will also be a great comb for intermediate shearers to use in transitioning away from the 13's. The 92MB13 Cover Comb was a long time coming. This will be a great comb for beginners to use to shear their own cria or perhaps that odd show animal held back from the regular shearing date. A 13 tooth flared comb equipped with risers! This comb should really catch on with the sheep shearing contingent also. Great for when we need a little protection from the elements but we're hesitant to use a 9 tooth cover comb. Keep up the good service! Matt Best Best Shearing Services, NH Jozibest@aol.com
Hi to all, I wanted to let you all know how much I appreciate your customer service and your dedication to customer satisfaction. In a world of less than friendly business practices, you guys rise above the rest and shine as an example of how things should be done. I purchased a bunch of stuff including a box of chips at the seminar out in Springfield last week. When I got home I realized that there was only 9 in the box although I paid for 10. Realizing what had happened and not wanting to cause a stir I figured, "to hell with it" and didn't contact you guys about it. Surprise, a couple days later the tenth one arrived in the mail. You guys are great and I sincerely appreciate your attention to detail and honesty, a couple things lacking in today's business. Thanks so much and I look forward to doing more business with you. Tim Welch Purgatory Falls Alpaca Farm Lyndeborough, NH 03082 twelch11@mac.com
Hello Jay, I would like to share with you my experience with one of your many products, the Beiyuan Combs and Cutters. I am a fairly new shearer here in the northeastern state of Alabama. I had taken a shearing class with Matt Best last year, March 2007. Also that year, I had one-on-one training with Bill Watkins. After that, I was confident enough to shear my own 18 alpaca along with about 10 others. This year I have been shearing for other farms as well. My greatest experience this year was when I was in Texas shearing a herd alpaca. I took with me new combs and cutters by Beiyuan. When I got there, I put on a new comb (76MB13) and cutter (B45) and started shearing. I was able to shear 29 alpaca on a this set of blades. When I got home, I kept this set on my shears and did another 2 alpaca. I had sheared a total of 31 alpaca on a single set of blades. And, if I had more animals to shear, I would have kept on going just to see how far the Beiyuan brand would have taken me. Now, I don't know if it is my method of shearing or if it had something to do with the soil in Texas, but I am a believer in the Beiyuan brand. Sincerely, Linda Rosenbaum My Sweet Alpaca 8771 County Road 67 Langston, AL 35755 256-228-9609 home/ranch 808-222-8802 cell www.mysweetalpaca.com
Hi Jay, I just wanted to drop you a note, thanking you for hosting the shearing seminar. The knowledge I obtained with regard to shearing far exceeded my expectations. This seminar was so informative that I had no problem going home and was able to shear my own animals. Thanks again, Randy Palmatier Kelsey Brook Alpacas
thank you very much for your excellant and quick service. I received my order Wednesday. I had order it on Monday, how fast is that. Again thank you for your service Jackie & John Imel South River Alpaca Farm 16024 South River Road Woodford,VA 22580 804-448-1283
Beiyuan 94mm Medium Bevel 9 tooth comb and type B style cutters OUT OF THE BOX 54 head very dense white alpacas on 3 combs & 9 cutters. They were still cutting well when finished herd. All in 5 hours!! Matt Best Best Shearing Service, NH bestshearing.com
We just LOVE our shearing table. We sheared 75 alpacas in the last two weeks and would not have been able to do it if not for the table. Great for my knees and back and my husband and son-in-law think it is the best thing since sliced bread! We were kind of scared off the shearing table by some horror stories but I have bad knees and my husband has had two cervical fusions being on the ground shearing is really rough on the bods. We thought we would give it a try and now we wish we had it for the last two years. It is a breeze to use and much easier on us and the alpacas. Thanks Robin Richard and Robin Vasquez R & R Ranch LLC 325B Denio Avenue Gilroy,CA 95020 Phone: 408-842-5233/ Cell 408-710-0676/710-7911 A Ranch of Distinction www.LoveThemAlpacas.com
Yes, everything arrived to good order! I think I'll have to go with a comb with fewer teeth the next time I do sheep. It was very difficult to get through the fleece compared to the last time I sheared using a borrowed set of Andis shears. But I am very grateful for the advice that I was given (by whoever was wonderful about placing my order!) that if the shears don't cut easily, I probably need to go with a different comb. Thanks again for all your help and for your wonderful customer service. That is why I ordered from you again! Tara Welcome Home Farm
Hi Jay, I called in an order today. The man I spoke with was very helpful. I just wanted to say thanks for your good service and advice. I'll keep your website on file so that when I am ready to order some shears, I can order them from you. Thanks again. TJ Tarbet Welcome Home Farm
Hey there, just writing to say everything went great!!! Shears worked wonderful and cut like butter. Here is Boerne before and after. Takes me a while to shear and my second cuts need work really bad. But they are all done. I need to try a comb with the little wings on the end next. I am told and read that it will really help with second cuts. Thank you so much for all your help and patience. Ingrid Ingrid Khrysoula Lower khrysoula@hughes.net Sandy Hills Alpacas 2092 Sandy Ranch Rd Harwood TX 78632 H 830-540-4122 C 830-445-1430
Hi Jay, I ordered a pair of Andis shears, combs and cutters from you last Tues.night at about 10:00 pm. I was very surprised to get an e mail from you that night. You said that order should arrive in 2 days. When I got home Friday night, the box was in our mailbox. Everything was in great shape. I took it with me Sat. am to shear 27 Alpaca in Mass/NH and on Sunday to shear 19 more in Cumberland Me. I know you deal quite a bit with my friend Matt Best, I have known Matt for about 24years. Matt had let me try a pair of the GTS shears, after a fair trial I decided to go ahead and get the "Good Shears". I really like being able to get such quick service and quality product in such a short amount of time. Thank You for being here for Us. I will order again. Joel (Jay) Mariacher Alpaca, Sheep, Goat, Llama shearing service 311 LeeHook Rd. Lee, NH. 03861 603-659-6428/ 603-767-4533
The gentleman that sharpens my blades told me the Beiyuan combs were not as hard as some of the premium blades and therefore would not last as long. I subjected a Beiyuan 13 tooth comb and a Premier Phantom 20 tooth comb to hardness testing at the base of the teeth, in between the retaining screw slots and on the polished face. Testing was done on a calibrated hardness testing machine. Results showed that each comb was uniformly hardened and in the range expected for this type of cutting tool. Of the two specimens the Beiyuan was harder by 3 points on the Rockwell C scale. Bear in mind that this is single point data and cannot be used to make general conclusions about the larger population of Beiyuan or Premier shearing combs. I will state that the material used in the Beiyuan comb, when properly processed, can produce a comb well within the hardness range required for a durable comb. The same can be said of the Premier comb. I did not plan on any additional testing since my experience with both combs has been acceptable in terms of performance and durability. 60-63 Rockwell C is pretty darn hard! Let me know if you have any other questions and good luck at the rest of the spring shows. John Vicki & John Askew Sunset Ridge Alpacas Valley Falls, NY www.sunsetridgealpacas.com
Hi Lisa and Jay, The Shearing Combs arrived today with no problems. It has been a pleasure doing business with you. I wish we had somewhere here in Australia that was a one stop shop for everything alpaca. Once again thanks for timely dispatch of the combs. They will certainly get a work out this season. Kind Regards, Andrew Andrew and Bronwyn Munn Alpha Centauri Alpacas 49 Sugarloaf Ridge Rd Bungendore NSW 2621 Australia www.acalpacas.com
Hi Lisa, I truly can say that you take care of your customers like no others do! Thank you for caring so much. Yes, we did receive the combs & cutters, very early last week, if I may add, thank you!. Your email is just in time because we came back from work this evening and we have a note from Canada Post in our mailbox saying that a package arrived for us and we have to go and pick it up. It must be the Apron & Restraints. Will get back to you as soon as we are able to pick up our package. Promise! Thanks again for caring Lisa! You have a great day also! Regards, Louise Smith Un Brin d'Alpagas / A Bit of Alpaca 330, Grande Ligne RR1 St-Alexis-de-Montcalm, Quebec, Canada, J0K 1T0 Ph: (450) 839-3061 Website: www.brindalpagas.ca Email: brindalpagas@videotron.ca
Hey Jay, We did receive the tumbler in excellent condition. We have already assembled it and used it for two days. It works great and is saving us scads of time on fleece care. Thanks. Eddie Eddie,Jan,Paul,Megan,Phillip,Jacquline & Timothy Sapp Arrowhead Alpacas Powell, WY email: eddie@arrowhead-alpacas.com
Thank you so much, Jay. After talking to you Monday and you were so helpful, I decided you're going to become my long distance supplier of whatever it is I need - thanks again for being so helpful. Arda Arda Madeley Himesa Alpacas 611 Twin Hills, TX 76426 Ph:(940) 683-5356 email: himesa2002@earthlink.net
Hi Jay, Tooth-a-Matic worked great! I used it on a couple of mine and also a couple times while I was shearing the other day! By the way do you sharpen combs and cutters? If not do you know anybody that does? I think I'm going to invest in my own sharpening stuff next year but until then I have to find somebody. Have another 100 animals to do!! Thanks, Matt Matt and Diane Taylor Gunhouse Hill Alpacas 5012 Gunhouse Hill Rd. South Kortright NY 13842 www.gunhousehillalpacas.com ghalpacas@msn.com Jay’s note: I use and recommend Dave at Surprize Acres in MA for sharpening in the North East area. His web site is www.SurprizeAcres.com
Jay, Great to deal with an honest man. Thank you and I'll remember it in the future. Steve Gern Covered Bridge Alpacas 300 New Bridge Rd Glide, OR 97443 ragman@mcsi.net Jay’s note: Steve had seen a shipping price on the Pro-Tie for $55 on-line and thought that was our shipping rate. I calculated shipping at $37 via our web site & got back to him to say that was what I was going to charge him instead of the $55. Satisfaction is guaranteed and honesty is assumed.
Hello Jay, I just wanted to say Thank You so much for all the help. The Premier shears came today and we will shear this coming Monday . You are a fountain of information and I enjoyed chatting with you. Take Care. Diane and Heather Miller Mountainside Alpacas Argyle, NY dghmiller@hotmail.com
My initial dealing with Jay was simply purchasing some of his cutters through the shearing instructor at a clinic I attended. Returning home, I emailed Jay to inquire about the mats he sells for use with the Pro-Tie system. That one email led to so many more gracious and helpful emails from Jay over the next few weeks as he patiently and at all hours answered my questions and tried to troubleshoot with me issues I was having with shears and a shearing table I did not even purchase from him. He even contacted the manufacturer on my behalf to get additional insight. I can't see how his customer service could be any more stellar if I had actually spent some real money with him (cutters being one of the least expensive pieces of alpaca equipment we need)! I don't think you can go wrong with Jay. He truly is a model of customer service for which we all should strive. Thanks so much, Jay. Sheree Hess La Soñadora Alpacas Center Point,TX 78010 shess@hctc.net
Hi Lisa Just to let you know that the TAM arrived today and it looks great. Thanks for the great service. Steve Contact info Antons Gowt Alpacas Tel 01205 280 873 Steve@antwear.co.uk www.antonsgowtalpacas.co.uk Lincolnshire, England
“I am very happy with the Pro-Tie, it is a great product for restraining alpacas being sheared. And the service supplied by Jay Ward is excellent. He is very customer focused and satisfaction oriented. He worked through some delivery carrier problems with me that exemplified his dedication to customer satisfaction.” Indian Creek Alpacas John Mahr - CEO & Chief Herder 17388 Tressel Pass Road Boulder Creek, CA 95006 www.IndianCreekAlpacas.net jmahr@IndianCreekAlpacas.net John@JohnMahr.com Ph: 831-401-9525
Hi Our table arrived in great order and it all looks fine. We will keep you in mind and I would be more than happy to link to your website. We are just getting set up on AlpacaNation now, so we don't have a website as of yet, but I will do what I can. Thank you so much for everything. It was great to do business with you. I will recommend you highly. Terry and Penny Lage 1637 140th Street Gladbrook, IA 50635 tplage@iowatelecom.net Hum Hum N' Away
The following is a quote from Maine's Belmont Farm Alpacas' Blog on May 3, 2006. "We purchased a Shearing Table from Jay Ward at Ward Lumber & Light Livestock Equipment. Jay was great to work with, always quick to return emails and answer questions. This is the same table the Mingles use at Mt. Brook so it worked well. We had two tables going at all times. While one animal was on the table being shorn, another was receiving procedures: toenails, shots and teeth." To read the whole entry click here.
I’m in need of another Tooth-a-Matic. I let my shearer use mine and he loved it so much he bought it from me. Thanks, Pam Fife Windy Hollow Alpacas Logan, UT www.whalpaca.com
I just wanted to say that this year was our first year with our Tooth-a-Matic and it was so wonderful! we did it while our shearer was working, and between my smaller plate and her larger we were able to do everyone who needed it in record time. When you are shearing 20 or more in one day, it is really a blessing to have teeth trimming be so quick. What a difference from the dremel! We figured we saved at least $900 since we bought it last year. Between the actual charge for trimming, meds to calm them down (which we haven't had to use at all with the Tooth-a-Matic, in fact we even use it during herd health day without the restraints of the shearing table) gas to the vet, and after care for stress, it really adds up. No relation here, just a happy customer! Slainte~ Rachelle Black Magic Alpaca Ranch Honesty, Integrity, Quality Wyatt & Rachelle Black P.O. Box 457 6500 Digier Road Lebec, CA 93243 (661)248-6568 www.blackmagicalpacaranch.com wyattblack@earthlink.net
We have a Tooth-A-Matic and WE LOVE IT, it's so fast and easy to use, it makes them sooo much happier to have the proper teeth trimming and that makes US so much happier, thanks so much for making this! Sandy Kunath www.glacialridgealpacas.com

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